support

Orders & Payments

Orders are confirmed once payment has been successfully processed.

Once an order has been placed, changes or cancellations may not always be possible. Contact us as soon as possible, and we'll see what can be done.

Payment options will be shown at checkout.

Shipping & Delivery

Orders are packed and dispatched from Christchurch, New Zealand.

Tracking details will be sent once your order has shipped.

Delivery times vary depending on location and carrier.

Returns & Exchanges

We accept returns on eligible unworn items returned in their original condition.

Items must be unworn, unwashed and returned with original tags attached.

Full return terms and instructions can be found in our Returns Policy.

Sizing & Product Info

Sizing and fit information can be found on each product page.

Garment measurements are taken flat. Slight measurement and finish variations may occur due to the washing and production process.

For sizing questions, contact us before ordering.

faqs

01.

WHEN WILL MY ORDER SHIP?

Orders are prepared for dispatch as soon as possible. Tracking will be sent once your order has shipped.

02.

CAN I CHANGE OR CANCEL MY ORDER?

Contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

03.

Do you offer international shipping?

Yes. Available shipping destinations and rates are shown at checkout.

04.

WILL SOLD OUT ITEMS BE RESTOCKED?

Pieces are produced in limited quantities. Restocks, if any, will be announced through SCARCITY.

05.

WHERE CAN I FIND SIZING INFORMATION?

Fit notes and garment measurements are listed on each product page under Size & Fit.

06.

HOW CAN I CONTACT SCARCITY?

For order or product enquiries, contact us at scarcitynz@gmail.com.

01.

WHEN WILL MY ORDER SHIP?

Orders are prepared for dispatch as soon as possible. Tracking will be sent once your order has shipped.

02.

CAN I CHANGE OR CANCEL MY ORDER?

Contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

03.

Do you offer international shipping?

Yes. Available shipping destinations and rates are shown at checkout.

04.

WILL SOLD OUT ITEMS BE RESTOCKED?

Pieces are produced in limited quantities. Restocks, if any, will be announced through SCARCITY.

05.

WHERE CAN I FIND SIZING INFORMATION?

Fit notes and garment measurements are listed on each product page under Size & Fit.

06.

HOW CAN I CONTACT SCARCITY?

For order or product enquiries, contact us at scarcitynz@gmail.com.

01.

WHEN WILL MY ORDER SHIP?

Orders are prepared for dispatch as soon as possible. Tracking will be sent once your order has shipped.

02.

CAN I CHANGE OR CANCEL MY ORDER?

Contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.

03.

Do you offer international shipping?

Yes. Available shipping destinations and rates are shown at checkout.

04.

WILL SOLD OUT ITEMS BE RESTOCKED?

Pieces are produced in limited quantities. Restocks, if any, will be announced through SCARCITY.

05.

WHERE CAN I FIND SIZING INFORMATION?

Fit notes and garment measurements are listed on each product page under Size & Fit.

06.

HOW CAN I CONTACT SCARCITY?

For order or product enquiries, contact us at scarcitynz@gmail.com.